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Rutica Ltd Privacy Policy

Last Updated: July 2026

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Rutica Ltd is committed to protecting your personal information and respecting your privacy.

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We collect only the information necessary to provide our services, respond to enquiries, manage referrals and communicate with individuals, employers and partner organisations.

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Information we may collect includes:

  • Name

  • Contact details

  • Referral information

  • Employment and education history (where relevant)

  • Information you choose to share with us during support.

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We will never sell your personal information.

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Information is only shared where:

  • You have given consent.

  • We are legally required to do so.

  • It is necessary to safeguard an individual.
     

We store information securely and only for as long as necessary.

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If you wish to access, amend or delete your personal information, please contact: hello@rutica.co.uk

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Cookie Policy
 

Rutica Ltd uses cookies to improve your browsing experience.
 

Cookies help us:

  • Understand how visitors use our website.

  • Improve website performance.

  • Maintain website security.
     

You can manage or disable cookies through your browser settings at any time.
 

By continuing to use our website you consent to our use of cookies.
 

GDPR

 

Rutica Ltd complies with the UK General Data Protection Regulation (UK GDPR).

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We are committed to ensuring all personal information is:

  • Processed lawfully and fairly.

  • Collected for legitimate purposes.

  • Kept accurate and up to date.

  • Stored securely.

  • Retained only as long as necessary.

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Individuals have the right to:

  • Request access to their data.

  • Correct inaccurate information.

  • Request deletion where appropriate.

  • Withdraw consent where processing is based on consent.

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For any data protection enquiries contact: hello@rutica.co.uk

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Accessibility Statement
 

Rutica Ltd is committed to making our website accessible to everyone.
 

We continually work to improve accessibility by:

  • Using clear language.

  • Providing readable layouts.

  • Maintaining good colour contrast.

  • Supporting keyboard navigation where possible.

  • Reviewing accessibility as our website develops.
     

If you experience any accessibility difficulties, please contact us so we can provide information in an alternative format.
 

Safeguarding Statement
 

Rutica Ltd believes everyone has the right to feel safe, respected and supported.

Safeguarding is central to our work.
 

We are committed to:

  • Protecting children, young people and vulnerable adults.

  • Responding appropriately to safeguarding concerns.

  • Maintaining confidentiality wherever possible.

  • Working alongside relevant agencies where safeguarding concerns arise.
     

All safeguarding concerns are treated seriously and managed in accordance with our safeguarding procedures.
 

Equality, Diversity & Inclusion
 

Rutica Ltd is committed to creating an inclusive environment where everyone is treated fairly, with dignity and respect.
 

We welcome and support individuals regardless of:

  • Age

  • Disability

  • Gender

  • Race

  • Religion or belief

  • Sexual orientation

  • Neurodiversity

  • Socio-economic background
     

Our aim is to remove barriers and create equal opportunities through personalised support.
 

We challenge discrimination and promote inclusion in everything we do.
 

Website Terms & Conditions
 

By using this website you agree to:

  • Use the website lawfully.

  • Respect the intellectual property of Rutica Ltd.

  • Not misuse or attempt to interfere with the website.
     

Information on this website is provided for general information only and does not constitute professional legal, medical or financial advice.
 

Whilst we make every effort to keep information accurate, Rutica Ltd accepts no liability for loss arising from reliance on information published on this website.
 

These Terms are governed by the laws of England and Wales.
 

Complaints Procedure

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Rutica Ltd is committed to providing a high-quality service. If you are dissatisfied with any aspect of our support, we encourage you to raise your concerns so we can resolve them fairly and promptly.

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  • How to complain - email: hello@rutica.co.uk

  • We aim acknowledgement within 3 working days.

  • Full response within 10 working days where possible.

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